UNIQUE METHOD

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We help you choose the ideal tool

The stone industry is a traditional one, where experience is passed down from parents to children, from specialists to new stonemasons. The techniques and work processes have remained the same for many years, although some processes have been automated to increase productivity. However, the stonemason's expertise is always at the heart of the final details. Hence the importance of having the appropriate experience to be able to complete them excellently, in accordance with all the previous processes. The tools used in stoneworking evolve very little, being the foundation of tools that have been used since ancient times. This is why, sometimes, we tend to get the impression that anything goes, because if they were valid in the past, why don't they now? This, coupled with globalization, means that any tool is just a click away from purchase.

How we do it

Rock & Tools is an e-commerce site that has been operating in the stone industry for over 36 years. Unlike other inexperienced websites, our customer service is unparalleled. With our knowledge and experience, we can take the time to help you choose the perfect tool that's right for you.

PHASE 1
Information How do we locate the tools?

We take advantage of our trips to the most important stone industry fairs around the world, where we meet the leading manufacturers.

We ensure that they manufacture with quality standards, both in the raw materials used and in the manufacturing processes, and that they also offer fast and agile service and support.

PHASE 2
Testing

Once the manufacturers are selected, we test their products.

We take a section from their catalog, purchase it, and test it. This way, we can see the brand's reality, its quality, communication, shipping speed, etc.

Once everything is ok, we proceed to add them to our catalog.

PHASE 3
Cleaning and preparation for sale

Many times, when we receive tools, they do not present the aesthetics we are looking for; they have scratches, marks, rust, chipped paint, which give a second-hand appearance, and do not allow us to appreciate the great quality of the product or important elements of the tools (edges, angles, widea plates, etc.).

We then proceed to clean them, removing as much of these manufacturing imperfections as possible, including any rust, and then give them a protective treatment so they arrive in perfect condition to the customer.

PHASE 4
Put up for sale

Once the tools are perfect, we photograph them, post them on the website, and store them in our store awaiting sale.

We take care of every detail so that when you receive them, they are in perfect condition.

If you are not satisfied with our tools, please return them to us.

As long as you haven't used them, we'll give you your money back.*

We have more than 6,000 references to provide you with immediate service.

We offer our professional expertise to help you find the right tools for your job.

You will have no downtime, becoming more productive and efficient from the first minute.